Background
Amazon's delivery warehouse roof in the northeast of Maryland is equipped with a solar photovoltaic (PV) system. On June 1, 2021, a fire broke out in this roof. The fire occurred from a photovoltaic inverter manufactured by a power system company in Shanghai, China.
Case investigation
Our company participated in the joint technical survey on July 29, 2021. According to the on-site survey, our company is inclined to believe that the cause of the fire is likely to be related to the "unbalanced DC bus fault" of the inverter before the fire, that is, the operation defect may cause the fire.
solution
After communicating our technical advice with the claimant, the claimant subsequently withdrew the claim.
Implementation of the plan
The other party ultimately accepted and agreed to this plan, and will not further discuss the correlation between the accident results and our product quality, nor will they pursue our responsibility further. Due to the deductible of USD 3.000 in this case, the insurer is not required to pay any additional compensation.
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