Freight Insurance Claim Processing & Management Services

We provide post-accident survey, inspection, loss assessment & adjustment and assist in dealing with the damaged goods may be salvaged after the natural calamities, accident and/or external causes in the course of transit resulting in total or partial loss of the goods for which the Insurer shall undertake to indemnify therefore according to the Insured Condition specified in the Policy.

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Application Scenarios

Service System

On-site investigation

On-site investigation

according to the type of the subject goods, professionals are assigned to arrive at the scene to investigate the loading and unloading of the goods as well as the damage status and extent of the insured goods.

Mitigate the cargo loss

Mitigate the cargo loss

Guide the Insured to take proper measures to mitigate the loss, assist with Maintenance Planning, looking for a local repair supplier and or negotiations with buyers in the secondary market.

Case analysis

Case analysis

Investigate the cause of damage and ascertain the liability.

Loss assessment and adjustment services

Loss assessment and adjustment services

Assess and adjust the final loss based on the extent of damage and in accordance with the Policy.

Recovery

Recovery

Analyze the prospect of recovery from the relevant responsible parties, taking into account the circumstances of the occurrence, the contract of carriage and applicable laws.

Related Cases

 The Case of Poor Pilotage Collision

Hull Insurance Nigeria 2022

The Case of Poor Pilotage Collision

On July 5th, 2022, when in the process of piloting, ships and docks collided because of poor visibility and strong falling tide, leading to the formation of depression and holes between the bulb bow and the left anchor, and the damage of the concrete platform edge of the wharf.

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 A Mental Material Enterprise

Risk control services for environmental liability insurance Shenzhen 2022

A Mental Material Enterprise

The environmental risk substances involved in the enterprise were: acetylene, liquid nitrogen, liquid ammonia, hydrochloric acid, diluent series, sodium hydroxide, degrease agent, SC FILM215S chrome-free fingerprint resistant agent, epoxy back paint, etc., and the on-site storage had been verified. Our company had acquired the basic information of the enterprise, including the enterprise scale and the number of full-time environmental safety management personnel. The management of environmental protection procedures of enterprises had been inspected, and relevant environmental protection procedures had been passed, including the EIA approval, completion acceptance report, emission permit application, cleaner production audit, emergency plan filing, safety status assessment report, etc. The pollution discharge of the enterprise was verified, and no excessive emission was found. Environmental protection facilities met the production needs of the enterprise. The collection and disposal situation of hazardous waste were inspected, and no obvious defects were found. The enterprise was equipped with relevant emergency supplies on site.

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The Case of the Dumper Turnover

Cargo Transportation Insurance The Republic of Peru 2021

The Case of the Dumper Turnover

The dumper with the underlying value of about 400,000 RMB was transported by rail and sea from Tianjin New Harbor, China to the Peru project site. On October 10th, 2021, a traffic accident occurred when the dumper was transported by rail from the unloading port to the insured project site, and it fell into a deep ditch on the roadside and was damaged.

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Welcome to contact us via:

Phone number Phone number:0755-83269832

E-mail E-mail:china@fradrm.com

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